Frequently Asked Questions
Product Information
Are your products true to colour in the photos?
We do our best to represent accurate colours on our products, but lighting and screen settings may slightly change the true colour of our products.
What materials are used in your products?
Each product listing includes details about the materials used, as well as the other product specifications. If you need more information, feel free to contact us.
Ordering & Payment
Can I modify or cancel my order after placing it?
After 24 hours, orders may have already been processed so changes or cancellations may not always be possible. Please contact us as soon as possible if you need to modify your order.
Shipping & Delivery
How long does delivery take?
Our shipping policy is available here
Do you offer international shipping?
At the moment, we only ship to the United States.
Can I track my order?
Yes, you can track you order here
Returns
Our returns policy is available here
Gifting
Are your products appropriate for gifting?
Yes absolutely. Many of our collections house products that are excellent as gifts for loved ones.
Customer Support
How can I contact customer service?
You can contact us here
Do you have a showroom or physical store?
We are an online-only retailer, but we have detailed product descriptions and images to help with your purchase decision.